DraftNot yet reviewed by a lawyer, so not a binding document.
Privacy policy
Last updated 31 Oct 2026
This explains what Run My Social collects, why, and what you can do about it. We keep it short on purpose.
What we collect
Your name and email, the links you give us, the voice notes you record, and the content and insights from the Instagram and Facebook accounts you connect. We also collect basic usage data such as pages visited and errors.
How we use it
To build your brand brain, research your niche, make and publish posts, send Auto DM replies you set up, and show you how your posts perform. We do not sell your data and we do not use your content to train models for anyone else.
Connected accounts
We access Instagram and Facebook through Meta’s official APIs, only with the permissions you grant. You can disconnect at any time from Settings, and we stop reading from that account straight away.
People who comment
When someone comments a keyword you set, we read that comment and send them a direct message. We keep their handle and the time of the message so you can see your reply log. We do not contact them for any other reason.
Who we share it with
Hosting, payment, email and AI model providers that help us run the service, under contracts that limit what they can do with it. A current list is available on request.
How long we keep it
For as long as your account is open. When you delete your account we remove your content within 30 days, except where the law requires us to keep billing records.
Your rights
You can ask for a copy of your data, ask us to correct it, or ask us to delete it. Write to us and we will reply within 30 days.
Questions? Write to hello@runmysocial.com.